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FAQ

Here are some common questions with answers.

Q: Elements on the page does not not show properly. What should I do?

A: This may be caused because active scripting is deactivated in your browser.:

           To activate active scripting:

  1. Open the control panel.
  2. Choose Internet Options
  3. Click on the Security tab.
  4. Click on Custom level.
  5. Scroll down through the list until you find Scripting > Active scripting
  6. Choose Enable.
  7. Press Ctrl+F5 to update the page. 
    Please contact us if enabling active scripts does not help. We will be thankful if you can provide information about your browser.  

Q:  I cannot watch video. What should I do?

A: There are three things that may be the reason for this:

    1. Your browser is outdated.

    2. You are on a network that blocks video.

        Restrictions on video and other internet components are common for some workplaces and hospitals.

        Conctact your local IT department.

    3. You are on a low-speed network.

        Networks operating at low speed may have problems playing video from www.oncolex.no.

Oslo University Hospital shall not be liable for any loss whether direct, indirect, incidental or consequential, arising out of access to, use of, or reliance upon any of the content on this website. Oslo University Hospital© 2017